Guest Review -Hans Sherkfeld
Greetings from the CARE Team!
I wanted to take the time to thank you and your staff for all the hospitality I received at the Doubletree Bristol! My stay was for 10 days, and it felt like home. From the night I arrived after a 7.5 hour drive, I felt welcomed and it was the first time I really appreciated the cookie… I was starving! Throughout my stay, your flexibility with my needs did not go unnoticed! I had a meeting room for my official events, but my schedule was ever changing and EVERYONE I dealt with accommodated my needs. They actually exceeded my expectations.
I am a Diamond member, I stay at many Hilton properties and have the choice to stay at anywhere in CT with my new position. I will be staying at the Doubletree Bristol whenever I can due to the personal service I received from everyone! Linda, Nancy, Lauren, Rob, Debbie, Amy, Eddie and many others that I simply can't remember their names at this time, need to be recognized. It's actually unfair to even give those names when I can't remember everyone in fear that I am forgetting some very important people who contributed to my positive experience at the property.
Finally, the property is beautiful. The rooms are new and modern, and my team all commented on how nice it was.
Please share this with your supervisor, because you made an effort at every opportunity to check on my stay and I hope you are recognized as well.
I will see you soon (until I close on my house), and the DoubleTree will be my home away from home
DoubleTree by Hilton Bristol is proud to be recognized for excellence in Hilton's CARE program (Create A Rewarding Experience for our guests.)
On behalf of John Greenleaf and Anne Thompson, we would like to congratulate you on an exceptional 4th Quarter for your property. You all continue to strive to embrace the CARE Culture both at your property and in the community. You are the reason we are such a success around the Globe and have exceeded all expectations for 2014 - we had yet another record number of CARE Packets (387), with over 223 properties receiving a score of 90% and above! Congratulations on a job well done!
Please find your Certificate of Completion attached so that you can share with your CARE Committee.